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Mercure Ponta Delgada Azores | Hotel in Ponta Delgada, Portugal

| 10.0 (30 Reviews) |  1 Bathroom
Ponta Delgada Hotel | Mercure Ponta Delgada Azores

Hotel with Bedding, Breakfast and Accessibility

Hotel with free breakfast, steps from Ponta Delgada City Gates
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
Mercure Ponta Delgada Azores offers 75 air-conditioned accommodations with minibars and espresso makers. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.


An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Rua Machado dos Santos 82, Ponta Delgada, 9500-083, Portugal

Amenities

Air Conditioner
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Bathtub or shower
  • Shampoo
  • Towels
  • Bidet
  • Toilet paper
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Heating
  • Blackout drapes/curtains
  • Soundproofing
  • Restaurant dining guide
  • Local maps
  • Connecting rooms available
  • Guidebooks/recommendations
  • In-room massage
Breakfast
  • 1 bar
  • Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea maker
  • Minibar
  • Local meal delivery service
  • Espresso maker
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible spa
  • Wheelchair-accessible public washroom
  • Elevator
  • Tile flooring in public areas
  • Elevator door width (inches): 31
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Cobblestone flooring in public areas
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Hardwood flooring in public areas
  • Stair-free path to entrance
Activities
  • Windsurfing
  • Sailing
  • Snorkeling
  • Surf lessons
  • Surfing/body boarding
  • Swimming
  • Outlet shopping
  • Health/beauty spa
  • Scuba diving
  • Fishing
  • Motor boating
  • Theme parks
  • Boat tours
  • Marina
  • Casino
  • Children's pool
  • Steam room
  • Outdoor pool
  • Spa services
  • Indoor pool
Entertainment
  • Cable channels
  • 55-inch LCD TV
General
  • Meeting room
  • Front-desk safe
  • Elevator
  • Reception hall
  • Banquet hall
  • German
  • Spanish
  • English
  • French
  • Romanian
  • Portuguese
  • TV in lobby
  • Smoke-free property
Guest Services
  • Children's pool
  • Soundproofed rooms
  • Outdoor pool
  • Babysitting (surcharge)
  • Indoor pool
  • Tour/ticket assistance
  • Luggage storage
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Concierge services
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Spa
  • Reflexology
  • Massage - hot stone
  • Body treatments
  • Ayurvedic treatments
  • Treatment room
  • Aromatherapy
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Hydrotherapy
  • Body scrubs

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sep 8, 2025 02:39:34 AM
Review Score:   10
Summary: Incredible stay and location. Definitely recommend. Staff was super kind.
See All Reviews

Room Arrangement

Room Info Facilities
Classic Double Room
Room Size: 237 square feet m2
2 Twin Beds
1 King Bed
Classic Double Room

General

Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Room and bed type depend on availability check-in, Free toiletries, Square meters - 22, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, Desk, No cribs (infant beds), Balcony, Bed count minimum 1, In-room safe, Bed count maximum 2
Suite, 1 Double Bed
Room Size: m2
1 Double Bed
Suite, 1 Double Bed

General

Bathrobes, Private bathroom, Slippers, Desk, Separate sitting area, Sofa bed, Bed count minimum 1, Extra bed count 1, Toothbrush and toothpaste available, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Classic Double Room (without Balcony)
Room Size: 258 square feet m2
1 King Bed
Classic Double Room (without Balcony)

General

Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Room and bed type depend on availability check-in, Square meters - 24, Free toiletries, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, Desk, No cribs (infant beds), Bed count minimum 1, In-room safe, Bed count maximum 1
Double Room (Privilege Luxe)
Room Size: 291 square feet m2
1 King Bed
Double Room (Privilege Luxe)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Free toiletries, Toothbrush and toothpaste available, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Private bathroom, No rollaway/extra beds, Slippers, Square feet - 291, Desk, Bed count minimum 1, In-room safe, Bed count maximum 1
Superior Room
Room Size: 291 square feet m2
2 Twin Beds
1 King Bed
Superior Room

General

Ping - 8, Number of bedrooms - 0, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 70, Square meters - 27, Grab bar - near toilet, Low desk height (inches) - 29, Doorway wheelchair width (inches) - 31, No rollaway/extra beds, Fixed shower seat, Square feet - 291, Bed count minimum 1, In-room safe, Number of living rooms 0, Low-height counters/sink, Low-height desk, Hand-held showerhead, Doorway wheelchair width (centimeters) - 80, Wheelchair accessible, Free toiletries, Number of bathrooms - 1, Free cribs/infant beds, Low desk height (centimeters) - 74, Low counters/sink height (inches) - 29, Private bathroom, Toothbrush and toothpaste available on request, Desk, Low counters/sink height (centimeters) - 74, Toilet grab bar height (inches) - 28, Bed count maximum 2
Family Room (Superior)
Room Size: 334 square feet m2
2 King Bed and Double Sofa Bed
Family Room (Superior)

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Sofa bed, Square feet - 334, Extra bed count 1, Free toiletries, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 31, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, Desk, In-room safe, Bed count minimum 2, Bed count maximum 2
Privilege, Double Room
Room Size: 237 square feet m2
1 King Bed
Privilege, Double Room

General

Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Free toiletries, Toothbrush and toothpaste available, Square meters - 22, Number of bathrooms - 1, Bathrobes, Private bathroom, No rollaway/extra beds, Slippers, Desk, No cribs (infant beds), Balcony, Bed count minimum 1, In-room safe, Bed count maximum 1
Superior Room, 1 Queen Bed, Accessible
Room Size: m2
1 Queen Bed
Superior Room, 1 Queen Bed, Accessible

General

Private bathroom, Toothbrush and toothpaste available on request, Desk, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds

FAQ's

Is this Mercure Ponta Delgada Azores pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Ponta Delgada Azores have a swimming pool?

Yes, this Mercure Ponta Delgada Azores has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Ponta Delgada Azores?

Best-rates for the Mercure Ponta Delgada Azores starts from $263 per night with includes Wheelchair Accessible, Accessibility, Wellness Facilities, Spa, Entertainment, Child Friendly, Internet, Air Conditioner, Pool, Business Services, Fireplace/Heating, Restaurant, Bar, Laundry, Security/Safety, Guest Services, Kitchen, Bedding/Linens, Breakfast with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Ponta Delgada Azores a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Ponta Delgada Azores wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Ponta Delgada Azores is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Ponta Delgada Azores?

Based on the information reported by the owner or manager, the Mercure Ponta Delgada Azores indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Ponta Delgada Azores?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Ponta Delgada Azores are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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